Changing your name, email address or timezone

Your profile

Go to Settings → Profile to change your display name and timezone. Dates and times in the platform are shown in your timezone, and most deadlines and session times are shown in Europe/London time as well so that nothing is ambiguous.

Changing your email address

Your email address is how you log in and where we send receipts and security messages, so a change needs to be verified.

1. Open Settings → Profile and use the email section to enter the new address.
2. We send a verification link to the new address.
3. Open the link to confirm. Until you do, your existing email address stays on the account.

If the link does not arrive, check spam, then contact support from the account you can still access.

Marketing and learning emails

These are managed separately in Settings → Notifications. Essential messages about payments, security and service changes cannot be switched off because you need to receive them.